Contact Center
Softnology is committed to excellence in providing ICT and Technology related solutions and services and vows
a firm commitment for putting our customers at the centre of our focus. Our continued concern to respond
effectively to our customer expectations and business requirements has been a major factor in determining the
organization and structure of Softnology.
An example of telemarketing services we offer:
- Tele banking
- Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
- Direct response television
- Airline ticketing and reservations.
- Sales lead generation
- Market research and surveys
- Database Cleaning and Updating
- Third Party Verification
- Record Verification
- Fraud Detection /Prevention Calls
- Welcome / Thank-you Calls
- Continuity Sales Calls
- Any kind of Message Delivery
