Back Office Processing
Softnology is committed to excellence in providing ICT and Technology related solutions and services and vows
a firm commitment for putting our customers at the centre of our focus. Our continued concern to respond
effectively to our customer expectations and business requirements has been a major factor in determining the
organization and structure of Softnology.
- We offer a range of blended customer care services including:
- Inbound and outbound voice services
- E-mail management
- Telemarketing services
- Data conversion
- Online Research including Data Collection, Data Mining and correlation
- Website and Application performance assessment
- Transaction processing services such as finance/accounts/billing/PO processing
- Web Application Development and Maintenance
- Offshore website development
- Graphics layouts and designing
- Customized Application development
- Network Monitoring and Administration
